GENERAL

How do I know when I should seek therapy?

If you are feeling alone or isolated, and/or negative thinking, seeking help can put you on the path to feeling better about yourself. Psychology Today has a longer definition here:
https://www.psychologytoday.com/us/blog/the-man-cave/201911/5-reasons-why-people-seek-therapy

If you are looking to include medical management, you will need to see a psychiatrist. 

Do you offer telehealth?

Yes. We use HIPAA (Health Insurance Portability and Accountability Act) compliant technology for telehealth, such as Zoom. Telehealth requires you to be in a private location and be on audio and video. Currently most appointments are via telehealth. Play therapy and Evaluation testing sessions are in-person. 

What is a psychological evaluation and why should I get one?

The American Psychological Association defines a psychological assessment as “the gathering and integration of data to evaluate a person’s behavior, abilities and other characteristics. If you and your clinician are having difficulty understanding what is keeping you ‘stuck’ and this is negatively impacting you in your personal, academic and/or professional life, undergoing a psychological assessment could help unlock some of the answers and provide guidance for how to get your life back on track.”

What is the minimum age that you work with?

Age 6 and above for evaluations, check for therapy age. We do also offer play therapy.

Are parents required to stay with their child during sessions? 

Yes. For minors at least one responsible adult should be on site.  

EVALUATIONS/TESTING

What types of testing do you do?

  • Attention Deficit Hyperactivity Disorder (ADHD)
  • Specific Learning Disorder/Learning Differences (LD)
  • Pre-Bariatric surgery psychological evaluations
  • Head Trauma evaluations 
  • Memory or Alzheimer’s/Dementia
  • Neuro-oncology
  • Epilepsy
  • Limited appointments for Autism Spectrum testing. 
We do not do occupational evaluations at this time. 

What can we expect for an evaluation?

Evaluations have four stages:
1. Initial appointment with Psychologist
2. Testing appointments
3. Psychologist reviews questionnaires and tests, then writes report
4. Follow-up appointment with Psychologist
Tests are determined by psychologist after initial appointment so total Testing time can vary, generally anywhere from 2-6 hours. We may split testing over two separate days to minimize fatigue.
All tests and questionnaires must be completed before the report can be finished. 

Evaluations can take 4-6 weeks from start to finish, so please plan accordingly if a deadline is involved.

Any outstanding balance must be paid for in full before report is released to you.

What’s the difference between “psychological,” “neuropsychological,” “educational,” “psychoeducational,” and “academic” testing?

  • Psychological testing – General testing involving evaluation concerned with the quantification and measurement of mental attributes, personality, behavior, and achievement.  
  • Neuropsychological assessment –  A specialized form of evaluation which assesses the presence, nature, and extent of brain damage or dysfunction derived from the results of various neuropsychological tests. Examples of neuropsychological tests include any of various clinical instruments for assessing cognitive impairment, including those measuring memory, language, learning, attention, and visuospatial and visuoconstructive functioning.
  • Educational (includes Psychoeducational or Academic) Tests – Testing used to diagnosis and assess of children with potential learning disabilities or learning differences in math, reading writing, or oral expression.

How do I know which test to get?

Your primary care physician can help with this, or contact us! We’re happy to hear what you are looking for, and can help determine which will best suit your needs.

Can I get an evaluation for school accomodations?

Schools do use evaluation reports to determine need, but many use a combination ADHD/LD evaluation for this as this is more comprehensive. A combination ADHD/LD is less expensive than getting two separate evaluations. If uncertain, please check with the school for confirmation. LD testing is not covered by medical insurance and will incur out-of-pocket expenses. We can send a Good Faith Estimate for costs.

Where do the results go?

A Release of Information (ROI) form is provided for you to tell us who we can send your report to – this can be a family member or medical professional.

In some cases, the patient will not receive a copy (e.g., bariatric surgery evaluation).

I need to complete a form for an emotional support animal, do you provide these?

We do not provide emotional support letters.

PROCEDURES:

How long are appointments?

Depends on the service. Therapy sessions are usually 45 minutes to an hour. Psychological evaluations usually involve a one hour intake session and two to six hours of psychological testing. A final appointment is then scheduled to discuss the results.

What are your fees?

As of 2023, fees are $200/hr for intake, $200/hr testing. Please check this as rates may change.

Does insurance cover psychological assessments and/or other visits?

Generally yes, but it does depend on which insurance plan you have. Some plans may require a medical referral. Please check with your insurance company to see the requirements and and deductible/co-pays for your plan.

Initial appointment:

When your first appointment is scheduled you will be sent an invitation to our Client Portal.

Please follow the instructions to create your patient portal account. You can view your appointment and also contact your provider directly once your appointment is booked.

Electronic registration forms and some questionnaires will be sent to you to be filled out prior to your first appointment. 

For evaluations for school-age patients, we also ask for 2-3 educator (teachers, tutors, school counselors, etc) emails that we may send an online, standard questionnaire to.

Please call if you have a question on any form.

Patient Portal:

Please keep your password safe, this allows you to log in and view all your information and forms. 

Payments for appointments may be processed through the portal.

Parking and ticket validation

The Aiea Medical Building has two parking lots. The main lot is accessible via Aiea Heights Drive and offers disabled parking stalls. A second lot is accessible via Heleconia Place. Tickets can be paid for at the ticket booth near the elevators or via credit/debit card at the exit gate. 

Currently, parking is $1 per 30 minutes. This may change without notice. We do not validate.