Welcome to
Oahu Psychological Services
Helping Hawaii's communities since 2013.
“It is in the whole process of meeting and solving problems that life has meaning. Problems are the cutting edge that distinguishes between success and failure. It is only because of problems that we grow mentally and spiritually. It is through the pain of confronting and resolving problems that we learn.”
Individual Counseling
One-on-one sessions for ages focused on your unique needs. Our counselors provide a safe space to explore thoughts and feelings while guiding you toward positive change.
Telehealth, some in-person appointments available.
Neuropsychological Assessments
Formal evaluations for ages 18+ for Alzheimer’s/Dementia, Concussions (TBI), Stroke and more.
*Most insurances cover at least partial cost for medical necessity referrals.
Testing for ADHD/LD and ASD/ADHD
Formal evaluations for ages 6+ for ASD (with or without ADHD), or combination ADHD/LD.
We recommend combination testing due to high co-morbidity and less cost than doing separately.
Play Therapy
Sessions desgined to assist those, such as young children who have experienced trauma, who have dificulty with verbal expression thoughts. Our counselors provide a safe space to explore thoughts and feelings while assisting familes toward positive change.
Couples Counseling
Sessions focused on your unique needs. Our counselors provide a safe space to explore thoughts and feelings while guiding you toward positive change.
*Please note that most insurances do not cover Couples Counseling.
Group Counseling
Seniors group with Dr Umphress, to share and discuss challenges facing kupuna.
Parents with children ages 6-12 diagnosed with ADHD. This is a 10-week, weekly session.
Meet our Team!
Val Umphress, PhD - Clinical Psychologist, Clinic Director
ADHD/LD assessment, testing accommodation evaluations. Senior group therapy.
Petrina Post, PsyD
ASD evaluations for ages 6+. ADHD testing add-on available.
Arika Bogunia, PsyD - Clinical Neuropsychologist
Neuropsychological evaluations for ages 16+. Also ADHD. Offers some therapy only appointments.
Bernadette Heid, PsyD - Clinical Neuropsychologist
Psychological and neuropsychological evaluations.
Lisa Lee, LMFT, CSAC
Therapy for addiction issues, ADHD, anxiety, depression, family/marital conflict, and parent training.
Jana Moya, LMFT
Therapy for ages 16+. Jana is also a part of the Hawaii FASD Action Group.
Larry Dolan, LCSW
Play Therapy specialist for ages 4+ in person, telehealth therapy for older children available.
Kelsey Domingo, LMHC
Therapy for ages 6-12 with ADHD, ASD, Depression, and Anxiety. Group therapy for parents,
Kerrie Boland Balmores, PsyD
Therapy for ages 8+ for a range of conditions. Telehealth only.
James Springer, LCSW.
Therapy for ages 13+. Appointments via telehealth, some in-person.
Lawrence Kim, LMFT
Therapy for ages 13+. Telehealth and in-person appointments available.
Morris Graham, PhD
Couples counseling, organizational counseling for businesses.
Neil Annandale, PhD - Clinical Psychologist
Therapy for ages 16+. Individual, group and couples. Experienced with veterans and spiritual issues.
Common Questions
We understand how important your concerns are. Here, we address common questions to help guide you through our services.
During a session, you can expect a safe space to share your thoughts and feelings. Our goal is to listen and guide you. It’s a collaborative process aimed at helping you move toward your personal goals.
Per the Cleveland Clinic, “Learning disabilities don’t affect intelligence and are different from intellectual diabilities.” People with LDs have specific issues with learning.
LD testing looks for specific difficulties in reading, writing or math (numbers and calculations). We recomment getting a combination ADHD/LD testing due to high co-morbidity, and for clarification of having one, both or none of these conditions.
Insurances do not pay for any testing that is for educational purposes, such as LD testing. A few may not cover ADHD testing without a medical necessity reason from your PCP.
Estimates below are total base cost without insurance. Final amount may be lower or higher, based on the individual’s needs.
Your insurance may cover some of the cost. Please ask us for a Good Faith Estimate of cost for your needs, with or without insurance.
Current rates:
- ADHD: $2040
- LD add-on to ADHD: $1705
- LD stand alone: $2220
If any additional testing is recommended during first appointment, we can send a revised estimate if services would be over the base amount.
A psychometrist is the psychologist’s assistant, whose primary duty is to administer the tests ordered by the psychologist.
Psychometrists work closely with the doctor to assist with gathering data and keeping track of what is collected. Once testing is complete, they will schedule the final appointment with doctor, to discuss the results of testing.
The American Psychological Association defines an evaluation as when psychologists use tests and other assessment tools to measure and observe a patient’s behavior to arrive at a diagnosis and guide treatment
Psychological evaluation – the gathering and integration of data to evaluate a person’s behavior, abilities, and other characteristics, particularly for the purposes of making a diagnosis or treatment recommendation.
Neuropsychological evaluation – an evaluation on of the presence, nature, and extent of brain damage or dysfunction derived from the results of various neuropsychological tests. These are usually requested by medical doctors.
- Attention Deficit Hyperactivity Disorder (ADHD)
- Specific Learning Disabilities/Differences (LD)
- Pre-Bariatric surgery psychological evaluations
- Head Trauma evaluations
- Memory or Alzheimer’s/Dementia
- Limited appointments for Autism Spectrum Disorder
If you only know ‘something is not right,’ please give us some details of behaviors, situations that led you to inquire about testing. We will see if one of our testing psychologists can help. Your PCP may be able to help narrow this down.
Assessments have four (4) main components:
- Initial appointment
- Test taking appointments
- Data gathering and report creation
- Final appointment to discuss results (Feedback).
Tests are given by Psychometrists, who work with the psychologist. There are no ‘right’ or ‘wrong’ answers, and which tests are determined by the psychologist to help with diagnosis.
Psychologists also ask for additional information, either by discussion or questionnaires, to help get a better overall picture of the person being evaluated. These include family members, teachers or close friends, but someone that we are given permission to contact.
Our tests are designed for ages 6+.
The Oahu Psychological Services Client Portal is our system for appointments, reminders and e-documents. We use Simple Practice, a secure system that allows protection of your information when transmitting information to us directly.
From Simple Practice:
Completing shared documents
When you first sign in to the Client Portal, you’ll be greeted by a Welcome message from your clinician. Click Get Started to begin reviewing the documents shared by your clinician.
To electronically sign a consent document:
- Scroll to the bottom of the page and click Sign here
- Enter your name and relationship to the client
- Click Save Changes
- Click Submit & Continue to complete the document and move on to the next form
In addition to electronically signing consent documents, you may be asked to complete a questionnaire, submit a Credit card information form, or provide your demographic and contact information. Once you complete a form, you can click Review & Continue, then click Submit & Continue to submit it.
Note: If you’re having difficulty submitting a completed form, try these troubleshooting steps:
- Clear your browser cache
- Use a different browser or device to access the Client Portal (for example, use Google Chrome instead of Safari or a computer instead of your mobile device)
- Make sure your browser and operating system are up-to-date
You’ll see anything that still Needs to be completed on the Documents tab of your Client Portal, along with a list of your Completed paperwork.
Note: If your clinician has shared any progress notes, assessments, or treatment plans, you can view and download them from the Documents tab at any time, along with your completed consent documents. To view a previously completed contact info form or other type of questionnaire, you’ll need to reach out to your clinician.
No. We do ask that you complete documents at least 3 business days prior to your first appointment. When logging in, the Documents tab will show any incomplete files.
From Simple Practice: Uploading files
To upload files that have been requested by your clinician:
- Scroll to the bottom of the Documents tab
- Drag and drop the file(s) you’d like to share to the My Uploads box or click Upload Files
You can upload the following file types, as long as the individual file size is 10MB or less:
- JPG
- PNG
- MP3
- M4A
- DOC or DOCX
- CSV files
Yes. When completing your documents, you can opt in for email or text reminders. All telehealth appointments will receive a link to appointment.
This is a unique link, please keep it safe.
Please see below from Simple Practice for some troubleshooting info. If this hasn’t worked, please call us at 808-488-9288 and Same Day appointment. Your clinician may give you a call if you are not at your appointment.
A mobile device may need the Simple Practice app (with a butterfly logo) installed prior to appointment. Desktop and laptop users should only need the link to connect.
The link is unique to you and date/time, and can be clicked on ahead of schedule to check connectivity.
Basic troubleshooting checklist
Follow these troubleshooting steps for a successful Telehealth call experience:
- Make sure you have a reliable internet connection
- Make sure your device is plugged in and charged
- Move closer to your router
- Confirm that your speakers and volume controls work
- Test the sound and microphone by using another platform or application
- Confirm that your device can play video
- Test this by playing a YouTube video
- Make sure that you’ve granted permissions for the browser to use the camera and the microphone
- Make sure that security software installed on your device or web browser isn’t blocking access to your webcam or microphone for video.simplepractice.com
- Close all other applications
- Clear your browser cache
- Refresh the page
- Update your browser
- Close and reopen your browser
- Restart your device
- Try a different supported browser (Google Chrome, Firefox, Safari, or Microsoft Edge) or a different device
Yes. If we are not in-network with your insurance company or if you want to pay out of pocket, we will charge you for the entire cost of service.
Ask us for a Good Faith Estimate, part of the No Surprises Act for anticipated costs.
If we are in-network with your plan:
Most insurances cover individual therapy, and you are responsible for your plan’s co-pay and annual deductible amounts.
For evaluations, insurance may cover at least a partial amount. Some insurances require proof of medical necessity, in the form of a faxed referral from your PCP to us directly.
Any testing for academic purpose is not medical-need based and NOT covered. A handful of insurances do not cover concerns such as ADHD testing, please check with your plan if they do cover it and the conditions for coverage, if any.
Ask us for an estimate for any service that is not covered by your plan.
Telehealth appointments are conducted over a HIPAA-compliant audio/visual system. We will send you an appointment reminder with link. If using a desktop/laptop, the link is sufficient to get you online, so please guard this link so no one else can join. For mobile device use, having our system app downloaded prior to link use can be helpful but often not necessary.
Government-issued photo ID.
Please also be sure you have uploaded your insurance information to our system, or use the Secure File Upload feature on this website’s Home page to manually send us a copy.
If this is not done and any insurance claim is not paid, the balance becomes your responsibility.
Please call our office at 808-488-9288 and follow the prompts to leave us a voice message. We will let your provider know the reason, and date/time of call.
We do charge for cancellation notifications within 24 hours of appointment time.
Take the next step to a happier, healthier you!
Phone
808-488-9288 (M-F 9am - 330pm)
Secure fax
808-487-3106
Location
99-128 Aiea Heights Drive, Suite 305
Aiea, HI 96701
Looking for a first appointment and not able to call during office hours? Click below to fill out a questionnaire to see if we can meet your needs.
The questionnaire link is secure, but any email response we may send is not secure so we will not use any identifying Personal Health Information (PHI) in our response.
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Get in Touch
We’re here to listen and help. Reach out with any questions or to schedule an appointment.